Welcome to the eHelp Center!
The eHelp Center is here to assist students with technical problems using the online services at WNCC. The eHelp Center is located in the Library at the Scottsbluff campus, but assistance is available by phone, chat, text, or through an ever-expanding online FAQ page.
The eHelp FAQ offers video tutorials and screenshots that answer many of the most common questions about student email, BlackBoard, and portal access. You can search the FAQ by entering your question in the box below.
Logging into ClassLink for the first time?
Visit the Getting Started page
Blackboard Assistance
Blackboard problems?
If you are having problems with Blackboard, make sure your browser is configured properly.
Blackboard Browser Requirement Check
Supported Browsers for Blackboard Learn
Go to Blackboard's status page to see if Blackboard is experiencing issues. Look at the following under the Americas heading: “Learn - SaaS Deployment for Blackboard Learn Americas” & “Collaborate Ultra - AWS (US)”
If you are still having problems, you can search the eHelp FAQs for answers to common problems or contact the eHelp Center for more assistance.
Blackboard Collaborate Support: 877.382.2293
Hours
Blackboard Peer Support
A peer tutor for Blackboard is available! Schedule an appointment using the button or send an email to eHelp@wncc.edu.