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eHelp Center: Home

eHelp

Blackboard Assistance

Blackboard problems?

If you are having problems with Blackboard, make sure your browser is configured properly.

Blackboard Browser Requirement Check

Supported Browsers for Blackboard Learn and Collaborate Ultra

Go to Blackboard's status page to see if Blackboard is experiencing issues. Look at the following under the Americas heading: “Learn - SaaS Deployment for Blackboard Learn Americas” & “Collaborate Ultra - AWS (US)”

If you are still having problems, you can search the eHelp FAQs for answers to common problems or contact Blackboard technical support directly.

Blackboard Support

Blackboard Video Tutorials

Blackboard Collaborate Support: 877.382.2293

Welcome to the eHelp Center!

The eHelp Center is here to assist students with technical problems using the online services at WNCC. The eHelp Center is located in the Library at the Scottsbluff campus, but assistance is available by phone, chat, text, or through an ever-expanding online FAQ page.


The eHelp FAQ offers video tutorials and screenshots that answer many of the most common questions about student email, BlackBoard, and portal access. You can search the FAQ by entering your question in the box below.

Logging into the Portal for the first time?

Visit the Getting Started page.

WNCC Portal setup video

 


 

 

Hours

Contact eHelp

 

 

Email
ehelp@wncc.edu

SMS/Text Message
308.225.5015

Phone
308.635.6071